All Marketo system services are currently online.
All support lines are online.
Marketo's commitment to transparency in our operations extends to our infrastructure performance. On this page you will find information on:
| Month | Uptime |
|---|---|
| Jan 2012 | 100% |
| Dec 2011 | 99.99% |
| Nov 2011 | 99.99% |
| Oct 2011 | 99.99% |
| Sept 2011 | 100% |
| Aug 2011 | 100% |
| July 2011 | 99.98% |
| June 2011 | 99.97% |
| May 2011 | 99.99% |
| Apr 2011 | 99.99% |
| Mar 2011 | 99.97% |
| Feb 2011 | 99.99% |
Updated 2/1/2011
Email deliverability is affected by both the deliverability technologies and services that Marketo provides as well as the email marketing practices that you, the sender, follow. Visit our Resource section to learn more about email deliverability best practices.
Deliverability is a complicated concept that is difficult to wrap into a tidy little number or score. However, Marketo monitors email deliverability using a variety of metrics, including:
Marketo monitors email deliverability using a variety of metrics, including:
SenderBase: Part of the Cisco IronPort SenderBase Security Network, SenderBase is a highly relevant measure for B2B email marketers since it focuses heavily on corporations using Cisco security technology. Scores are grouped into three buckets:Sender Score: Sender Score is an email reputation metric from Return Path that is heavily used in B2C to measure consumer email deliverability. Scores range from 0 to 100.
| Trusted IPs | All IPs | |||
|---|---|---|---|---|
| Month | Cisco SenderBase Good/Neutral/Poor |
ReturnPath Sender Score 0 to 100 |
Cisco SenderBase Good/Neutral/Poor |
ReturnPath Sender Score 0 to 100 |
| Jan 2012 | Good | 98 | Good | 94 |
| Dec 2011 | Good | 99 | Good | 94 |
| Nov 2011 | Good | 99 | Good | 93 |
| Oct 2011 | Good | 99 | Good | 97 |
| Sept 2011 | Good | 98 | Good | 95 |
| Aug 2011 | Good | 99 | Good | 96 |
| July 2011 | Good | 99 | Good | 94 |
| June 2011 | Good | 99 | Good | 94 |
| May 2011 | Good | 95 | Good | 93 |
| Apr 2011 | Good | 99 | Good | 88 |
| Mar 2011 | Good | 99 | Good | 89 |
| Feb 2011 | Good | 99 | Good | 94 |
| Jan 2011 | Good | 99 | Good | 90 |
*Good is the highest score provided by SenderBase.
Scores are an average across all the shared IP addresses used by Marketo customers. Trusted IPs are shared by Marketo customers with a proven track record of trusted email marketing.
Marketo maintains multiple sending IPs accross three data centers; not all IPs are active at any point in time.
Updated 2/1/2012