- New tools and strategies to communicate
- Why listening to customers is essential
- Sales intelligence to learn more the customer
- Engaging and retaining customers
- Customer-centric vs. customer service?
- The Use Cases for Social Customer Management





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Adam Metz Answers Your Questions: Reaching the Social Customer - B2B Marketing said on February 27, 2012 at 3:42 am
[...] a follow up to yesterday’s post regarding our latest webinar Reaching the Social Customer, our speakers have graciously agreed to respond to questions we were not able to get to on the live [...]
The Crowd in The Cloud: Marketo, Crowd Factory, and The Value of Social Integration | PowerReviews Blog said on April 24, 2012 at 11:04 am
[...] do we know this is what leading brands want from their social commerce parter? Well we simply listened to what our customers were telling us, and responded with great products and relationships that keep companies from Staples to Toys R Us, [...]
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