Glen sets the tone for Marketo’s user experience, balancing usability and its ease-of-use functionality. His belief is that B2B software can be fun, engaging, productive, effective and inspirational and that Marketo’s objective is to always deliver world-class quality on every level. Glen’s long-term history and unique insights have made him a recognized thought leader within the experience community. Prior to joining Marketo as employee #1, Glen founded and ran Koko Interactive, a web development company based out of New York. Glen holds a bachelor’s degree in media studies and an MBA from the University of New York, Buffalo. To learn more about Glen’s insights, visit at http://commadot.com.